AI Receptionist for HVAC, Plumbing & Home Service Companies | Cole Digital Group
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AI Receptionist

Your phone, answered 24/7 — even when your whole crew is on a job.

A natural-sounding AI receptionist that picks up every call, gets the details, books the estimate or routes emergencies to your on-call tech, and texts you a summary.

Illustrative example
01
Call comes in

Any hour — nights, weekends, while the crew is on a job.

02
Qualify

Name, address, problem, service area check.

03A
Book

Estimate or service call lands on your calendar.

03B
Emergency

Transferred live to your on-call tech.

04
SMS summary

You get a text with the details and the recording.

What it does

Everything a good front desk does. At 2 AM too.

01 · Answer

Picks up every call

Day, night, weekends and holidays — no voicemail, no hold music.

02 · Qualify

Gets the details

Caller name, address, callback number, and what the problem is.

03 · Book

Books the job

Schedules estimates and service calls into the calendar we set up for you.

04 · Route

Handles emergencies

Transfers urgent calls live to your on-call number, using your rules.

05 · Notify

Texts you a summary

A short SMS after every call so you know what came in.

06 · Log

Keeps a record

Contact, call summary and recording saved for you.

Sample call

What a call sounds like.

Illustrative example
● Transcript · 9:42 PM
Caller

Hi, my furnace is making a banging noise and now it won't turn on.

AI

Sorry to hear that — let's get someone out. Can I get your name and the address?

Caller

Dan Patel, 22 Birch Court.

AI

Thanks, Dan. Is anyone in the home at risk from the cold tonight, or can it wait until morning?

Caller

Morning's fine.

AI

I have 8:00 to 10:00 AM tomorrow. I'll book that and text you a confirmation.

✓ Name✓ Address✓ IssueNot urgentBooked
Rules you control

You set the rules. It follows them.

Every switch is set with you before go-live and can be changed any time.

Business hours

Answer everything, or only after hours and overflow.

Service area

Check ZIP codes or cities before booking.

Emergency transfer

Send urgent calls live to your on-call number.

Pricing answers

Quote posted prices — or never discuss price on the phone.

Live demo line

Don't take our word for it. Call it.

Call and pretend you have a leaking water heater.

AI RECEPTIONIST DEMO LINE(949) 919-5979

Yes, that's our own number. Our AI answers our phone too.


Tap to call the AI

or open the chat in the corner — that's our AI Chat Bot ↘

AI Receptionist · Starting at
$497/mo + $997 one-time setup

Includes unlimited AI voice minutes. Final pricing depends on call volume, integrations and scope.

FAQ

Straight answers.

Will it sound like a robot?

It uses a natural voice. Call the demo line at (949) 919-5979 and decide for yourself.

What if it's an emergency?

You set the rules: emergencies can be transferred live to your on-call number.

Can I keep my business number?

You keep your existing business number. We route calls to the AI rather than replacing your line, and nothing gets ported without your approval.

Which calendars does it work with?

It books into Google Calendar or Outlook Calendar.

Is there a contract?

3-month initial term, then month-to-month. Cancel with 30 days written notice.

Next step

See how many jobs you're leaving on the table.

Start with a free missed-call audit of your phones and web forms, plus a quick AI visibility check. Or book a 30-minute demo.