Missed-Call Text-Back for Home Service Businesses | Cole Digital Group
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Missed-Call Text-Back

Missed a call? They get a text in seconds.

When you can't pick up, the caller gets an automatic text right away — so they reply to you instead of calling the next company on the list.

Illustrative example
Missed call4:52 PM
KT
(949) 555-0193No answer — crew on a job
● Auto text · sent4:52 PM
Hi, this is Acme Plumbing — sorry we missed you!
We're on a job right now. What can we help with? Reply here and we'll get you scheduled.
SMS ← Caller4:54 PM
Kitchen sink is backed up
Can someone come tomorrow morning?
Lead saved
How it works

Simple, and it runs on its own.

01

Call missed

You're on a job, after hours, or on another line.

02

Text goes out

An automatic text from your business number, in seconds.

03

They reply

The conversation lands in one inbox with the contact saved.

04

You follow up

Reply from your phone, or let the AI book the job.

What you get

Small tool. Plugs the biggest leak.

01 · Speed

Text in seconds

Sent automatically while the caller is still looking at their phone.

02 · Your words

Your message

Written with you, in your business name and tone.

03 · Inbox

One conversation view

Texts, calls and chats in the same place.

04 · Contacts

Contact saved

Every missed caller becomes a contact you can follow up with.

05 · Alerts

Team notifications

Notify the owner, office or on-call tech.

06 · Compliant

Opt-out handled

STOP/HELP handled automatically.

Missed-Call Text-Back · Starting at
$197/mo + $497 one-time setup

Included with the AI front-office bundles. Final pricing depends on volume and scope.

FAQ

Straight answers.

Does it text every missed call?

You choose — all missed calls, or only during certain hours.

Will it text from my number?

Texts go out from your dedicated business text line. You keep your existing number for calls, and we can port it later if you'd like everything on one line.

Do I need the AI Receptionist too?

No. It works on its own, and pairs well with the AI Receptionist for calls that still slip through.

Is there a contract?

3-month initial term, then month-to-month. Cancel with 30 days written notice.

Next step

See how many jobs you're leaving on the table.

Start with a free missed-call audit of your phones and web forms, plus a quick AI visibility check. Or book a 30-minute demo.